Care & Maintenance
Simple care forfloors made for everyday living.
Access the InStride Surfaces Floor Care Guide and learn practical care habits that help homeowners, partners, and installers support the long-term look and performance of InStride floors.
How do I care for InStride floors?
Care for InStride floors by following the official Floor Care Guide, cleaning regularly with appropriate methods, wiping spills promptly, protecting high-traffic areas, and avoiding harsh chemicals, abrasive tools, standing water, or cleaning practices that may damage the floor.
InStride Floor Care Guide
Download the official InStride Surfaces Floor Care Guide for routine cleaning guidance, maintenance expectations, and care reminders for InStride flooring products.
Care guidance should be simple, consistent, and easy to share.
This hub is designed to help homeowners, retail partners, and installers understand the basics of caring for InStride floors after installation.
- Use this page for: everyday care reminders, common maintenance questions, and support navigation.
- Use the PDF for: the official floor care guidance and product care expectations.
- Have questions? Contact InStride at info@instridesurfaces.com or 888-478-3097.
Small habits help protect your floor
every day.
Routine maintenance helps protect the appearance of the finished floor and gives customers a clearer path for caring for their space after installation.
Clean Regularly
Remove dust, dirt, and everyday debris with care methods consistent with the official Floor Care Guide.
Wipe Spills Promptly
Clean spills quickly and avoid allowing liquids or residue to remain on the floor longer than necessary.
Protect High-Traffic Areas
Use walk-off mats, area rugs, and practical entryway habits to reduce tracked-in dirt and grit.
Use Furniture Protection
Use appropriate furniture pads and avoid dragging heavy furniture or sharp objects across the floor.
Care guidance for life’s everyday moments.
Floors are part of daily life. Use practical maintenance habits to support homes with pets, kids, busy entryways, food areas, and daily traffic.
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Pets and muddy paws
Wipe muddy or wet areas promptly and keep entry points cleaner to reduce dirt and grit tracked across the floor.
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Food bowls and spills
Clean around pet bowls, kitchens, and dining areas regularly to help prevent buildup or residue.
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Entryways and high-traffic zones
Use mats and simple cleaning routines to manage sand, dirt, dust, and everyday traffic.
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Furniture and heavy objects
Protect the floor from dragging, scraping, and concentrated pressure where possible.
Understand the care path for
SPC and laminate floors.
Care practices should always follow the official Floor Care Guide and any product-specific guidance, but the starting point is knowing which category of flooring is installed.
| Product Category | InStride Lines | Care Focus | Best Next Step |
|---|---|---|---|
| SPC Flooring | ProStride, SureStride, EverStride | Routine cleaning, spill management, scratch prevention, and care habits for active spaces. | Download and review the Floor Care Guide. |
| Laminate Flooring | NexGen | Routine cleaning, moisture awareness, surface protection, and correct maintenance practices. | Download and review the Floor Care Guide. |
| Unsure of product category | Confirm product line or SKU | Do not guess if a care question depends on product category or installation context. | Contact the retail partner or InStride support before proceeding. |
Some cleaning habits can do more harm than good.
Before using cleaners, tools, or maintenance methods, review the official Floor Care Guide and avoid practices that may damage the floor or leave unwanted residue.
Harsh Chemicals
Avoid strong chemicals or cleaners that are not appropriate for the installed flooring product.
Abrasive Tools
Avoid abrasive pads, rough brushes, or tools that can scratch or dull the finished surface.
Standing Water
Do not allow liquids or standing water to remain on the floor longer than necessary.
Unapproved Methods
When in doubt, consult the official Floor Care Guide before using steam, waxes, polishes, or specialty cleaners.
How to get care and maintenance support faster.
When questions come up, the fastest path starts with identifying the product, reviewing the Floor Care Guide, and gathering the right details before requesting support.
Download the Floor Care Guide
Start with the official care document to understand the recommended care path for InStride flooring.
Identify the product line
Confirm whether the floor is ProStride, SureStride, EverStride, NexGen, SPC, or laminate.
Review the care question
Document the area, cleaning method used, timing, photos if helpful, and any product or installation details.
Contact support if needed
Contact the retail partner first or reach InStride at info@instridesurfaces.com or 888-478-3097.
Need help with a care question?
For floor care questions, product category confirmation, or support needs, contact InStride through the approved support channels below.
Questions about caring for
InStride floors.
These answers are designed to help homeowners, partners, and installers find the correct care resource and support path.
Where can I download the InStride Floor Care Guide?
You can download the official InStride Surfaces Floor Care Guide from this Care & Maintenance page using the Download Guide button.
How should I clean InStride floors?
Clean InStride floors according to the official Floor Care Guide. Regular cleaning, prompt spill cleanup, and avoiding harsh or abrasive methods are important care habits.
Are InStride floors easy to maintain with pets?
Yes. InStride floors are built for pets and active homes. From playful paws to food bowls, daily traffic, and the little surprises furry friends bring, InStride floors are made to support the way families live.
What should I avoid when caring for my floor?
Avoid harsh chemicals, abrasive tools, standing water, and unapproved cleaning methods. Review the official Floor Care Guide before using specialty cleaners or maintenance products.
Who should I contact with a floor care question?
Start with the flooring retail partner when appropriate. You may also contact InStride at info@instridesurfaces.com or 888-478-3097 for support questions.
Does this page replace the official Floor Care Guide?
No. This page is a resource hub. The official InStride Surfaces Floor Care Guide should be reviewed for complete care guidance.
Keep every step looking its best.
Download the InStride Floor Care Guide, follow the recommended care path, and contact support if you need help with a floor care question.