Accessibility

ACCESSIBILITY STATEMENT

Accessibility at InStride Surfaces

InStride Surfaces is committed to providing a website experience that is accessible, inclusive, and usable for all visitors, including individuals with disabilities.

Our Commitment

At InStride Surfaces, accessibility is part of our broader commitment to serving our partners, customers, and website visitors with care, clarity, and professionalism. We are actively working to improve the accessibility and usability of our website so that all visitors can access information about our products, services, resources, and company.

Our goal is to support a digital experience that is clear, functional, and accessible to the widest possible audience. As our website evolves, we will continue reviewing and improving our digital content, website structure, and user experience.

Accessibility Standards

InStride Surfaces is working to improve website accessibility in alignment with recognized accessibility standards, including the Web Content Accessibility Guidelines, commonly referred to as WCAG.

WCAG provides guidance for making web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

While accessibility is an ongoing process, we strive to make our website content perceivable, operable, understandable, and robust for users accessing the site through different browsers, devices, and assistive technologies.

Ongoing Accessibility Efforts

We recognize that accessibility requires ongoing attention. As we continue to update our website, publish new content, add product information, and improve our digital tools, we are working to identify and address potential accessibility barriers.

Our accessibility efforts may include reviewing and improving:
  • Website navigation and page structure
  • Heading organization and content hierarchy
  • Text alternatives for meaningful images
  • Color contrast and readability
  • Keyboard navigation and focus visibility
  • Form labels, fields, buttons, and error messages
  • Link text and call-to-action clarity
  • Downloadable documents and linked resources
  • Mobile and responsive website behavior
  • Compatibility with common assistive technologies

We may also use accessibility review tools, internal checks, and professional support to help identify areas where our website can be improved.

Third-Party Content and Tools

Some areas of our website may include third-party tools, embedded content, links to external websites, forms, maps, videos, downloadable documents, or other resources that are not fully controlled by InStride Surfaces.

While we strive to provide an accessible experience across our website, we cannot guarantee the accessibility of third-party content or platforms that we do not own or directly control. If you experience difficulty accessing any third-party content through our website, please contact us so we can assist you or provide an alternative method of access where reasonably available.

Downloadable Documents

Our website may include downloadable documents, including product materials, warranty information, installation resources, maintenance guides, technical materials, forms, or other documents.

We are working to improve access to these materials where possible. If you need assistance accessing a document or would like information provided in an alternative format, please contact us using the information below.

Website Feedback

We welcome feedback from visitors who experience difficulty accessing any part of our website. Your feedback helps us identify issues, improve usability, and continue strengthening the accessibility of our digital experience.

If you encounter an accessibility barrier, please let us know so we can review the issue and make reasonable efforts to provide the information, product details, or service assistance you need through an accessible communication method.

Need Assistance?

If you have trouble accessing any part of the InStride Surfaces website, or if you have suggestions for improving accessibility, please contact us:

Email: info@instridesurfaces.com

To help us better understand and respond to your request, please include the following information when contacting us:

  • The webpage URL or location where you experienced the issue
  • A brief description of the accessibility concern
  • The device, browser, or assistive technology you were using, if applicable
  • Your preferred method of contact

We will make reasonable efforts to review your request and respond in a timely manner.

Continuing Improvement

InStride Surfaces understands that accessibility is not a one-time project. It is an ongoing effort that requires continued review, updates, and care.

As our website grows and our digital resources expand, we will continue working to improve accessibility and provide a better experience for all visitors.

Questions?

If you have any questions about this Accessibility Statement, or if you need assistance accessing any part of the InStride Surfaces website, please contact us at info@instridesurfaces.com

This Accessibility Statement was last updated on May 11, 2026.